Labels:book | daily | hakham | person | sky OCR: 558 SECTION CHAPTER 10 How do information systems help the people in an organization? An information system can help the people in an organization perform their jobs more quickly and effectively by automating routine tasks, such as reordering inventory, taking customer orders, or sending out renewal notices Information systems can also help people solve problems. One of the major functions of an information system is to help people make decisions in response to problems. According to Herbert Simon, who was well known for his insights into organizational behavior the decision-making process has three phases, shown in Figure 10-3 FIGURE 10-3 The three decision-making phases are usually clear cut, leading to decisions that are Phase Recognize Phase Devise and ana Phase Select an action object ...
